The Red Cap Sailing School is committed to protecting and respecting your privacy. This privacy policy sets out how Red Cap Sailing School uses and protects any information that you give to Red Cap Sailing School when you use this website.

Red Cap Sailing School is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Red Cap Sailing School will change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes made. This policy is effective from 31/07/24.

As a consumer or individual you have rights to your data. To learn about your rights have a look at the ICO Website here.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

By using our website, you are agreeing to be bound by this Policy.

Common information we ask for includes:

· Your name, email address, and phone number in order to contact you;

· Financial, credit and or debit card information in order that we can process an order for you;

· When visiting our website, limited information about you during a session, including the IP address and domain name from which you are accessing the server and real time location data from your mobile device.

For those participating in a course:

· Details of any relevant medical conditions which could affect your participation (which will only be collected when you have provided your express consent);

· The name, address, email address and phone number of your next of kin and/or emergency contact;

· Details of any relevant training records and training plans;

· Details of your participation in other sailing courses and/or sea faring passages/experience;

· Any relevant dietary records and details of your dietary requirements.

Information about you which we may receive from other sources with whom we work, including:

· Recognised Training Centres, coaches, examiners, inspectors and assessors who will provide us with details of your qualifications including the results of any examination, assessment or training course and any accompanying notes and observations regarding your performance (including information received from countries outside of the European Economic Area (“EEA”).

Information which may be provided on your behalf or at your request, for example if:

· Any person makes a booking for any of our training courses, facilities or other services on your behalf;

· You are a minor and your parent or legal guardian provides us with information about you on your behalf; and/or

· We seek verification of any of your qualifications you may have put forward.

Why do we collect this information?

To fulfil a contract with you:

· To provide you with any products and services that you request from us including items purchased from us, coaching and training services and examination and assessment services;

· To register you as a qualification or credential holder

When you attend a course we may use the data you give us:

· To meet our legal and statutory duties and responsibilities;

· To process applications and enrolments;

· To book you on a course you have applied for;

· To carry out our obligations arising from any contracts entered into by you and us;

· Advise you on relevant courses;

· For our own internal records so that we can provide you with a high quality service;

· For contacting you in response to a specific enquiry;

· To customise our services so they work better for you;

· To contact you about services, products, offers and other things provided by us which we think may be relevant to you;

· To contact you via e-mail telephone or mail for marketing purposes in relation to further courses at Red Cap Sailing School;

· To promote our services using case study interviews and photographs that you have given to us and allowed us to take;

· To send you communications which you have requested and that may be of interest to you. These may include information about courses.

When we collect information from you directly we explain the reason for collecting that information at the time of collection. If you make contact with us via email we will store this information under your name on our database.

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell or rent your information to third parties for marketing purposes. We will pass on your data to the appropriate regulatory body in order to comply with their education, examination and administration requirements.

Third Party Service Providers working on our behalf: We will pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

If you are enrolling in a course which is delivered by, or in collaboration with, other training centres or sailing organisations, we will share your data with them for the purpose of advising you on relevant courses, jobs or careers; booking you on a course you have applied for; carrying out our obligations arising from any contracts entered into by you and us jointly; seeking your views or comments on the services we jointly provide; notifying you of changes to our services.

YOUR CHOICES

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email to info at redcapsailingschool.com.

How you can access and update your information

The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that we hold about you. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info at redcapsailingschool.com.

You have the right to ask for a copy of the information Red Cap Sailing School holds about you and, under certain circumstances, the right to request the erasure of your data.

LINKS TO OTHER WEBSITES AND TRANSFER OF DATA OUTSIDE EUROPE

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us will be transferred to countries outside the EEA. These countries may not have similar data protection laws to the UK. If you use our services while you are inside or outside the EEA, your information will be transferred outside the EEA in order to provide you with those services.

RECORD KEEPING

On successful completion of a Day Skipper Practical or Coastal Skipper Course, your course, your name, contact details, date of birth, certificate number and date of issue will be shared with the RYA through a secure web portal on https://www.rya.org.uk/. The data will be stored on the RYA’s central database. This information allows the RYA to record your qualification, to update any records they hold for you, and to verify or replace your certificate if required. For further information on how the RYA will deal with your data, please see the RYA’s privacy policy at https://www.rya.org.uk/legal/privacy-security-and-data-protection.

On successful completion of any other course your name, certificate type and date of issue will be stored for up to an indefinite amount of time. This information allows us to verify or replace your certificate if required.

We keep this Policy under regular review. This Policy was last updated in July 2024.